Case Study – TMark Techs

ClientName Procure System

A comprehensive digital transformation case study showcasing how we revolutionized procurement processes through innovative Microsoft 365 solutions, delivering measurable efficiency gains and compliance excellence.

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Project Overview

Client: ClientName Government Department
Project Duration: 8 months
Team Size: 12 specialists

We were engaged to design and implement a centralized procurement solution that guides internal stakeholders through a structured sourcing process—aligning procurement activities with both enterprise-wide strategies and strict government compliance requirements. Built on the ClientName Procure framework using Microsoft 365 services, the system provides a single-entry point for creating sourcing requests, collaborating with procurement teams, and tracking progress through a transparent, compliant workflow.

850+

Active Users

65%

Time Reduction

98%

Compliance Rate

$3.2M

Annual Savings

The Challenge

The ClientName Government Department faced significant challenges in their procurement processes that were hindering operational efficiency and compliance adherence.

Limited Visibility

Lack of real-time reporting and analytics made it difficult to track procurement performance, identify bottlenecks, and make data-driven decisions for process improvements.

Stakeholder Coordination

Difficulty coordinating between 200+ internal stakeholders, procurement teams, and external vendors throughout the sourcing process. Average procurement cycle time was 120 days.

Compliance Complexity

Strict adherence to government procurement policies, audit requirements, and regulatory frameworks while maintaining operational efficiency. Manual compliance tracking resulted in 15% non-compliance incidents.

Fragmented Systems

Multiple disconnected systems and manual processes led to data silos, inefficiencies, and lack of visibility across procurement activities. Staff spent 40% of their time on administrative tasks rather than strategic procurement activities.

Our Solution

We implemented a comprehensive digital procurement platform using Microsoft 365 services, creating a unified ecosystem that streamlines the entire procurement lifecycle from initial request to contract management and vendor relationship management.

Technology Stack

SharePoint Online

Power Platform

Power BI

Power Automate

PowerApps

Microsoft Teams

Compliance & Audit Trail

Automated compliance checking, comprehensive audit trails, and regulatory reporting capabilities ensuring full transparency and accountability.

Contract Lifecycle Management

End-to-end contract management from creation to renewal, with automated alerts, compliance tracking, and digital signature integration.

Vendor Management System

Integrated vendor portal for registration, qualification, performance tracking, and collaborative communication throughout the procurement lifecycle.

Real-time Analytics Dashboard

Comprehensive Power BI dashboards providing real-time visibility into procurement KPIs, spend analysis, vendor performance, and compliance metrics.

Intelligent Workflow Automation

Power Automate flows for multi-level approval processes, automated notifications, escalations, and seamless integration with existing financial systems.

Centralized Request Portal

Single entry point built with PowerApps for all procurement requests with intelligent form routing, automated validation, and real-time status tracking.

Results & Impact

The ClientName Procure system transformation delivered exceptional results across all key performance indicators, significantly improving operational efficiency and compliance adherence.

Operational Efficiency

65%

Time Reduction

42

Days Average Cycle